Project Manager, DTC Delivery Experience [Finland]

 

$ads={1}

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Our purpose at Fiskars Group is to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Do you have a passion for development and how DTC delivery experience can drive sales growth through outstanding customer experience? Do you enjoy working cross functionally in the intersection of eCommerce, Physical Retail, Supply Chain and Digital/IT? Do you want to be part of a growing team with high ambitions who is here to take Fiskars Group’s DTC business to the next level? If so, this might be the role for you!

Fiskars Group’s Direct to Consumer (DTC) Development team is now looking for a Project Manager, DTC Delivery Experience

Fiskars Group is on a journey to build a substantial direct-to-consumer business for our portfolio of premium & luxury brands.

As a project manager, your job is to contribute to DTC sales growth by developing solutions and driving initiatives end to end along the whole DTC Delivery Experience journey. You will ensure extraordinary customer experience that will increase the customer lifetime value. You will be joining a key strategic program to ensure the growth of Fiskars into the next 100 years.

Some Of Your Key Responsibilities

• Driving development initiatives through the full project lifecycle from project initiation and all the way to implementation and hand-over of solutions and processes to the line organization
• Driving pre-studies and creating business cases to land strategic choices and roadmap related to DTC Delivery Experience
• Work with the line organization with constant improvement of the operational processes based on set KPIs

You will be part of the Delivery Experience team within the global DTC organization. You will collaborate closely with eCommerce teams, Physical Retail, Supply Chain, Digital & IT and Global Process Owners among other key stakeholders.

About You

We are seeking a professional with passion for consumer experience and retail/e-commerce supply chain. A person that is comfortable working cross-functionally on a global scale and can translate customer experience and growth aspirations to solutions and processes and make them come to life. We believe you are result and action oriented, analytical and able to connect the dots. You are structured, collaborative and self-starting and enjoy being part of dynamic environment.

Requirements

• Strong project management skills
• 5+ years of experience in eCommerce /physical retail supply chain, ideally with a business development background
• Good eCommerce / Crossborder eCommerce knowhow
• Broad business understanding including strong financial awareness and ability to identify tech implications and dependencies
• Experience in change management, working in a global matrix organization and experience from defining and implementing omni channel fulfillment solutions i.e. connecting online and offline sales from a fulfillment point of view are considered an asset
• MSc or similar

What we offer

Passionate, multinational team of colleagues with varying backgrounds on business development, eCom, retail, supply chain, digital.

A change to work with world´s leading premium & luxury brands in and around home (Fiskars, Wedgwood, Iittala, Royal Copenhagen, Waterford) on a global scale

Hyprid workmode (onsite & remote)

World class office facilities at Fiskars HQ in Keilaniemi, Espoo

This position will be based either in our Stockholm/Sweden, Helsinki/Finland or Glostrup/Denmark or Barlaston/UK office.

In case you’d like to hear further details please contact the hiring manager Fabian Baumberger, Senior Manager D2C Delivery Experience, fabian.baumberger@fiskars.com.

Please send your application at the latest on Monday 15th of August. We look forward to your application!

Last day of application:

2023-08-15

*****

At Fiskars, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

*****

Fiskars Group is the global home of design-driven brands for indoor and outdoor living. Our brands include Fiskars, Gerber, Iittala, Royal Copenhagen, Moomin by Arabia, Waterford, and Wedgwood. Our brands are present in more than 100 countries and we have more than 350 own stores. We have 7,000 employees and our global net sales in 2022 were EUR 1.2 billion.

We are driven by our common purpose: Pioneering design to make the everyday extraordinary. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth.

Read more:

fiskarsgroup.com

$ads={2}

 

.